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GuyanaNet is set to launch its Digital Subscriber Line (DSL) service in mid-March, 2005. The DSL service is a burstable high speed service in which users receive accelerated Internet access (up to 512K depending on the service plan) through their telephone line. To use the DSL service, customers will be required to purchase a DSL modem. This is a different modem from the customer's dial-up modem. It is an external device into which the customer's telephone line is inserted. The DSL modem requires an installation that is provided by Guyana Net's technicians. Once this modem is properly installed and the DSL service is activated, the customer simply ready to use the DSL service. A useful feature of the DSL service is that the user can still accept telephone calls while remaining connected to the DSL service. This means that while connected through DSL, the customer's telephone will ring and the customer will be able to pick up the telephone and talk to the calling party while still being online with the DSL service. The DSL service costs more than our dial-up service. However, some users—particularly business organizations—may be willing to pay more for Internet access in light of the increased access speed available through DSL and the benefits this increased speed brings. With faster Internet access, a company could connect more than one computer to the Internet through a small peer-to-peer network and still have reasonable Internet access on the networked computers. Additionally, faster Internet access may also allow businesses to better take advantage of business, or e-commerce, opportunities available through the Internet. As such, GuyanaNet has created a DSL package that bundles website hosting with DSL access to meet the needs of our business customers. The DSL service is a fixed location service. This means that DSL customers would not be able to use the DSL service in a location other than that in which the DSL service is installed. GuyanaNet recognizes that while customers would benefit from faster Internet access through DSL, the loss of being able to use that connection from difference location would be likely to pose a problem with most GuyanaNet users. To compensate for this loss of mobility with DSL, we have also bundled a limited number of dial-up access hours with DSL service offerings to allow users to have access when they are away from the location at which the DSL is installed. In addition to Internet access, each GuyanaNet DSL customer gets a 25MB web based GuyanaNet e-mail account that is filtered to guard against spam and virus infected e-mail.
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